Privacy Policy

1. General Provisions

This Privacy Policy describes how Marviko Collective LTD, operating under the trade name Studio Plet, processes personal data through the website studioplet.com.

The Policy applies when using the site, submitting requests, registering for courses, events, workspaces, contacting us through forms, purchasing products or using other services offered by Studio Plet.

2. Personal Data Controller

The personal data controller is:

Marviko Collective LTD
UIC: 208692684
Address: Bulgaria, Sofia Region, Kostenets Municipality, Kostenets 2030, 61 Stefan Karadzha Street
E-mail: studioplet69@gmail.com

3. What Personal Data We Process

Depending on how you use our site and services, we may process the following personal data:

• first and last name;
• email address;
• phone number, when provided voluntarily;
• data entered in contact or registration forms;
• information about requested products, services, courses, events or workspaces;
• data necessary for issuing accounting documents;
• technical data such as IP address, device type, browser, operating system and information about behaviour on the site;
• photos and video materials from courses, events, workshops or other activities, where applicable.

We do not require the provision of personal data that is not necessary for the relevant purpose.

4. Purposes of Processing

We process personal data for the following purposes:

• processing requests and orders;
• registration for courses, events, workshops and workspaces;
• communication with users;
• providing requested products and services;
• organising trainings, events and activities at the Studio Plet space;
• issuing and storing accounting documents;
• maintenance and security of the site;
• analysing traffic and improving the user experience;
• protecting the legitimate interests of the Merchant;
• fulfilling legal obligations.

5. Legal Grounds

The processing of personal data is carried out on one or more of the following grounds:

• performance of a contract or taking steps prior to entering into a contract;
• compliance with a legal obligation;
• the Merchant's legitimate interest;
• consent of the data subject, where such consent is required.

Where processing is based on consent, it may be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal.

6. Registration for Courses, Events and Workspaces

When registering for a course, event, workshop, introductory training or use of a workspace, we may collect:

• name;
• email address;
• phone number, when provided voluntarily;
• the chosen date, time, service or event;
• additional information provided by the user.

This data is used to confirm participation, organise the activity, communicate with participants and provide the requested service.

7. Online Store and Product Orders

When ordering a product or a personalised order, we process data necessary for:

• accepting and confirming the order;
• clarifying parameters for personalised items;
• providing or delivering the product;
• issuing accounting documents;
• communication with the client.

8. Contact Forms

When using a contact form via WPForms, we process the data that the user voluntarily enters in the form, including name, email, phone and the content of the message.

The data is used solely to process the enquiry and for subsequent communication.

9. Photos and Video Materials from Courses and Events

During courses, events, workshops, trainings or other activities at Studio Plet, photos and video materials may be taken.

Such materials may be used for:

• documenting events held;
• promoting the activities of Studio Plet;
• publishing on the site, social media or other communication channels.

Where an individual is clearly identifiable and the material is not a general shot of a public or group event, publication takes place where there is an appropriate legal basis, including consent where such consent is required.

Participants may notify Studio Plet in advance if they do not wish to be filmed or published in photos and video materials in which they are identifiable.

Upon receiving a request to remove a photo or video in which an individual is identifiable, the Merchant will consider the request within a reasonable time in accordance with the applicable legislation.

10. Cookies and Similar Technologies

The site uses cookies and similar technologies for proper functioning, traffic analysis, protection against abuse and improving the user experience.

Detailed information is published in the separate Cookie Policy.

11. Services and Providers Used

For the operation of the site and the provision of services, we use external providers who may process personal data on our behalf or as independent controllers, including:

• hosting provider — Coolice Host;
• WordPress and WooCommerce;
• WPForms;
• Google Analytics;
• Google reCAPTCHA;
• Google Maps;
• Gmail/Google email-sending service;
• an accounting firm;
• courier services, when used.

We provide personal data to third parties only when necessary to perform a requested service, comply with a legal obligation or protect a legitimate interest.

12. Google Analytics

The site may use Google Analytics to analyse traffic and how the website is used.

Google Analytics collects technical and statistical information that helps us improve the content, structure and functionality of the site.

Where necessary, such cookies are activated only after the user's consent.

13. Google reCAPTCHA

The site may use Google reCAPTCHA to protect forms from spam, automated requests and abuse.

When using reCAPTCHA, technical data such as IP address, page behaviour, browser and device data may be processed.

14. Google Maps

A map may be embedded on the contact page via Google Maps.

When the map loads, Google may process technical data about the user's device, browser and IP address.

15. Storage Periods

Personal data is stored only for the period necessary to achieve the purposes for which it was collected, unless the law requires a longer period.

Indicative periods:

• data from enquiries — up to 12 months after the communication ends;
• data on requests, orders and services — for the period necessary to perform and protect rights;
• accounting documents — in accordance with the statutory periods;
• data from course and event registrations — until the event ends and a reasonable period thereafter;
• photos and video materials — until the purpose of their use ceases or until a granted removal request, where applicable;
• technical data and cookies — in accordance with the periods specified in the Cookie Policy.

16. Users' Rights

Every individual has the right:

• to access their personal data;
• to rectify inaccurate or incomplete data;
• to erasure, where there are legal grounds;
• to restrict processing;
• to object to processing;
• to data portability, where applicable;
• to withdraw a given consent;
• to lodge a complaint with the Commission for Personal Data Protection.

Requests to exercise rights may be sent to the email address specified in this policy.

17. Security

The Merchant applies reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

However, the transmission of information over the internet cannot be fully guaranteed as absolutely secure.

18. Children's Data

The site is not directed at persons under 14 years of age.

Where participation in a course, event or workshop is intended for minors, registration and participation should take place with the knowledge and consent of a parent or legal guardian, where necessary.

19. Changes to the Privacy Policy

The Merchant may amend this Privacy Policy in the event of changes to legislation, the technologies used, the services or the manner of processing personal data.

The current version is always available on the website.

20. Contacts

For questions relating to the processing of personal data, you can contact us at:

Marviko Collective LTD
Trade name: Studio Plet
E-mail: studioplet69@gmail.com
Address: Kostenets 2030, 61 Stefan Karadzha Street